Forum Discussion
18 Replies
- ArulPrasadLevel 6
I think this is the article talks about your problem and with a solution:
http://www.symantec.com/business/support/index?page=content&id=TECH160277
APR
- briank8toLevel 3
Ok my question is why does it do that?
I have media in the tape drive it runs for all other jobs. Why is this particular server requesting media to be inserted and why does it not ask that for any other job. Not that I want it to do this for any other server.
I guess just why is it asking for media?
- ArulPrasadLevel 6
Ok , I would require Little more Information to get this narrowed down...
- How Many Backup runs to tape a in a Day ?
- Whats the capaicty of the tape and is that standalone or a Tape Library?
- is this the backup job that runs last afterall the jobs?
Kind regards
APR
- briank8toLevel 3
- 10 Backup jobs run to tape
- The tape drive will do 781GB LTO4
- The two servers it happens on are in the middle of the duplicate to tape jobs that run every night.
- briank8toLevel 3
So the above change did not fix the issue. It just fails. Here is the entire job log from one of the backups that are failing. I honestly don't get it. In the job log it almost looks like it completed. But at the end it just failed.
Job Log for Backup 00187-Tuesday Tape
Completed status: Canceled Job Information Job server: USMNNPP-BU Job name: em01.emed.loc-Backup 00187-Tuesday Tape Job started: Wednesday, August 21, 2013 at 8:03:35 AM Job type: Duplicate Job Log: BEX_USMNNPP-BU_01844.xml
Drive and media mount requested: 8/21/2013 8:03:35 AM
Destination Drive and Media Information Drive and media information from media mount: 8/21/2013 8:03:35 AM Robotic Library Name: Robotic library 0001 Drive Name: Tape drive 0001 Slot: 2 Media Label: LT1001L4 Media GUID: {f6e7c1c6-8e8c-4090-a68a-3f3d848a0f85} Overwrite Protected Until: 8/22/2013 7:54:07 AM Appendable Until: 8/22/2013 7:54:07 AM Targeted Media Set Name: Keep data for 1 Day Keep for: 1 Day(s) All Media Used LT1001L4
Drive and media mount requested: 8/21/2013 8:03:35 AM
Source Drive and Media Information Drive and media information from media mount: 8/21/2013 8:04:06 AM Drive Name: Disk storage 0001 Media Label: B2D002744 Media GUID: {d5f6e927-1fbd-4621-8968-dd2ad43631f3}
Job Operation - Duplicate Backup Options Media operation - Append to media, overwrite if no appendable media is available. Compression Type: Hardware [if available, otherwise none] Encryption Type: None DirectCopy to tape: Disabled
Set Information - Data Source Set Information Backup set #1: "em01.emed.loc-Backup 00187-Tuesday" Backup of "\\em01.emed.loc\D: Data" Backup performed on 8/20/2013 at 6:28 PM Storage media #1: "Media created 8/20/2013 6:28:28 PM"
Destination Set Information Backup set #3: "em01.emed.loc-Backup 00187-Tuesday" Storage media #1: "Media created 8/21/2013 2:52:53 AM"
Duplicate started on 8/21/2013 at 8:06:09 AM. Duplicate completed on 8/21/2013 at 8:06:25 AM.
Duplicate Set Summary Backed up 4 files in 4 directories. Processed 99,173 bytes in 16 seconds. Throughput rate: 0.355 MB/min
Drive and media mount requested: 8/21/2013 8:06:25 AM
Drive and media information from media mount: 8/21/2013 8:06:25 AM Drive Name: Disk storage 0001 Media Label: B2D002746 Media GUID: {e48c7715-2a41-442a-8d96-3dd0075eda45}
Set Information - system Source Set Information Backup set #1: "em01.emed.loc-Backup 00187-Tuesday" Backup of "\\em01.emed.loc\C: system" Backup performed on 8/20/2013 at 6:28 PM Storage media #1: "Media created 8/20/2013 6:28:28 PM"
Destination Set Information Backup set #4: "em01.emed.loc-Backup 00187-Tuesday" Storage media #1: "Media created 8/21/2013 2:52:53 AM"
Duplicate started on 8/21/2013 at 8:06:25 AM. Duplicate completed on 8/21/2013 at 8:06:40 AM.
Duplicate Set Summary Backed up 121 files in 77 directories. Processed 29,532,061 bytes in 15 seconds. Throughput rate: 113 MB/min
Job Completion Status Job ended: Wednesday, August 21, 2013 at 8:09:17 AM Completed status: Canceled The job was canceled because the response to a media request alert was Cancel, or because the alert was configured to automatically respond with Cancel, or because the Backup Exec Job Engine service was stopped.
- ArulPrasadLevel 6
If this is a Stand Aloone Tape Drive and Eject after Job complets is selected, Would you be able to deselect the Options?
Kind regards,
Arul Prasad R
- briank8toLevel 3
I just checked the jobs running before and after. Eject after job completes is not checked. Also I checked the job that is failing and it does not have Eject after job completes checked either. Where else could this setting be located? My tape drive is an HP Autoloader 1x8 G2 with an LTO 4 Drive.
- ArulPrasadLevel 6
This seems to be something Else , Either theDuplicate is requesting for a second tape or its failing due to the Source resource is not avaiable.... would you be able to recreate the Job and see how it goes....
If Possible enable SGMON:
http://www.symantec.com/business/support/index?page=content&id=TECH52476
and send it across..
Kind regards
APR
- briank8toLevel 3
Sure which debug logs should I enable?
- ArulPrasadLevel 6
for this Device and Media and job engine should do.....
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