Forum Discussion

Level 3

5 years ago

The server was unable to complete the requested operation... invalid column name "RestoreOption4"

Hi everyone !

I just migrate Backup Exec 2016 Server to another server with a different Windows OS version.

following Veritas instuctions: https://www.veritas.com/support/en_US/article.100001807

It's working, my BE Server can run existed backup jobs and restore data in Tape Media.

But I have isue about cannot edit or save backup job.

Do you have any idea about my issue ?

Thanks

Windows Server 2016

PJ_Backup
5 years ago
The only two similar cases I came across in our knowledgebase were fixed by respectively:
1. Upgrading from BE16.1 to BE16.2 (eg installing Feature Pack 2)

However if you are not on FP2 already you will need a current maintenance contract to get it from the downloads page (https://www.veritas.com/content/support/en_US/downloads) in which case its probably worth raising a support call with Veritas anyway, although as BE16 is now EOL, you will need to be upgrading to a newer version (eg v20 or 21) to get support (unless you have Extended support I believe - details here: https://www.veritas.com/content/support/en_US/eosl
2. Running BEMIG as per https://www.veritas.com/support/en_US/article.100018032
Bemig is generally used when upgrading the version of BE, not when moving to a different OS, however I would still recommend you check out that TN.

PJ_Backup
Moderator
5 years ago
The only two similar cases I came across in our knowledgebase were fixed by respectively:
1. Upgrading from BE16.1 to BE16.2 (eg installing Feature Pack 2)

However if you are not on FP2 already you will need a current maintenance contract to get it from the downloads page (https://www.veritas.com/content/support/en_US/downloads) in which case its probably worth raising a support call with Veritas anyway, although as BE16 is now EOL, you will need to be upgrading to a newer version (eg v20 or 21) to get support (unless you have Extended support I believe - details here: https://www.veritas.com/content/support/en_US/eosl
2. Running BEMIG as per https://www.veritas.com/support/en_US/article.100018032
Bemig is generally used when upgrading the version of BE, not when moving to a different OS, however I would still recommend you check out that TN.
- Hiepvu
  Level 3
  5 years ago
  Dear PJ_Backup
  It's working
  Many thanks for your instruction
  - PJ_Backup
    Moderator
    5 years ago
    Dear Hiepvu,
    
    Pleased to hear that - thanks for the update. Would be interested to hear which of these two options fixed it in your case - might help others in the future too that come across the same error.