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cancervic's avatar
cancervic
Level 2
13 years ago
Solved

Unable to delete deduplication folder BE2012

Hi,

 

This is more of a *bump* for this particular post https://www-secure.symantec.com/connect/issues/unable-delete-offline-deduplication-storage-folder-error-dedupe-folder-name-currently-use-job.

It says there is a workaround but I cant find one in this article http://www.symantec.com/docs/TECH183028

 

Is there any update from Symantec on this?

 

Thanks,

Luke.

 

 

 

2012
Backup and Recovery
Backup Exec
Backup Exec (media server only)
Deduplication Option
  • CraigV's avatar
    CraigV
    13 years ago

    Hi Luke,

     

    There IS a workaround, but you need to log an official call with Symantec...their Technical Support will sort this out for you.

    As per the TN you posted:

    Workaround:

    A supported workaround is available via Backup Exec Technical Support.

    Customers experiencing this issue are encouraged to contact Backup Exec Technical Support as this issue is related to te Backup Exec Database.

     

    Thanks!

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    Hi Luke,

     

    There IS a workaround, but you need to log an official call with Symantec...their Technical Support will sort this out for you.

    As per the TN you posted:

    Workaround:

    A supported workaround is available via Backup Exec Technical Support.

    Customers experiencing this issue are encouraged to contact Backup Exec Technical Support as this issue is related to te Backup Exec Database.

     

    Thanks!