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kranthi_kumar's avatar
11 years ago
Solved

Unable to recover a windows server using sdr custom disk

Hi all ,

I am using Backup Exec 2012 . I taken backup of few servers with SDR enabled .

I created one Custom sdr disk . Using this disk i tried to recover one of our windows servers .

But at final step (Recover ) , it is giving the following error .

"Backup Exec server cannot authorize the backup exec for the remote agent running on this computer".

If any idea on this . Kindly share your Valuable information in-order to reslive the issu.

 

 

 

  • Hi All ,

    At finally we resolved the above issue by upgrading BE version to SP4.

    in this patch they resolved that issue

  • Hi Craig , 

    Thanks for your reply .

    But , here we are booting this from Live recovery dvd . we cannot find any options to set time or date 

    And regarding NDMP , i tried it . but not resolving the issue .

    Here we can edit /etc/services using CMD prompt utiluty tool . and made an entry for NDMP with 11000 port number. But no luck

     

    Thanks 

  • Hi All ,

    At finally we resolved the above issue by upgrading BE version to SP4.

    in this patch they resolved that issue

  • After resolving the above error we are facing another error as mentioned below

    "cannot find a resource entry for this computer on the backup exec server . Make sure remote agent for windows servers service is started "

    But there is dr files on the default path .

    Kindly help me on this issue .Thanks in advance .