Unable to restore exchange 2007 mailbox with versoin 12.5

Check the account that you are using to restore the data. It should have below five rights

1>should be domain admin
2>should have active mailbox
3>unhidden from GAL
4>should have exchange organization rights
5>should be unique<first five character of that account shuold be unique>

Also as it is exchange 2007 make sure you have the exchange management tools installed on BE server and api colloboration tool for mapi installed on Exchange server.

Sazz,

I believe the account has the right access and exchange tools and MAPI tool is installed on server. But I will double check tomorrow. However so far I have tried the following to reinstalled the mail box

1) I ran a restore for which the stageing process almosts completes , but i kept getting a resource error despite plenty of free hard disk space and RAM
2) I was told to remove my  license key and re-enter it. When trying to do that, I kept getting a SQL installation error. Therefore I had to totally reinstall BE.
3) Once the reinstall was complete and all patches applied, this is were I get the MAPI error message at the beginning of the staging process. Therefore it seems I have gone backwards.

Any ideas?

The best way to proceed with the restore is to duplicate the backup job to a backup to disk location ..
so you would not need to state the information every time you run the backup job
In the job set up menu--on the right had side select the option to duplicate backup set and select the option to duplicate the exisiting backup set
Once the job is duplicated to disk try running the restore and let us know what error you get ..

I have duplicated the backup job to a hard disk so I now see a image in my selection list. However when i go to expand the Mailbox Database to select the users folder, BackupExec just now hangs.

When you expand it creates the catalog information and some times takes time so please wait for some time. Also if it still doesn't work then try to inventory and catalog the B2D media and IMG file that you have in B2D folder.

Thanks for everyone's replys, your help is much appricated. I think I'm fully up to date with the software where but I will re-check.
However when expanding the image I get the following message now




Thanks
Anthony

Micah,

The article only seems to apply to the backup of the exchange server. I'm trying to restore a mail box.
I a previous thread where I was getting touble I was told to reinstall the license keys. Before doing this the staging process would fail after 99% complete. Since I did the reinstall  the statging process fails straight away.

This is the orginal thread.
https://www-secure.symantec.com/connect/forums/exchange-2007-mailbox-restore-error

Well this is getting interesting.  You are receiving several errors that may or may not be related.  Going back to your initial post, have you taken a look at this article?

http://seer.entsupport.symantec.com/docs/306830.htm