Unknown user name or bad password

Question

We are seeing a lot of log entries on our workgroup servers that look like the following. The BE server is a memeber of a domain, and the BE services run under domain admin credentials. The login id's that fail are the ones used by the BackupExec services on the BE server and the guest account. The BackupExec services on the system being backed up and the BackupExec jobs are configured to use local admin accounts to access these systems. Why does it try to connect using accountnames other than the ones configured in the job?&nbsp;Host : &lt;servername&gt;Application : SecurityTime&nbsp; Generated : Wed Jul 04 22:04:22 2007&nbsp;Criticality : FailureEventID : 529Occurance : 1Message : Logon Failure:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reason:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unknown user name or bad password&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;User Name:&nbsp; &lt;username&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Domain:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;MyDomain&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Logon Type: 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Logon Process:&nbsp;&nbsp;&nbsp; NtLmSsp &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Authentication Package: NTLM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Workstation Name: &lt;BackupExec Server&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Source Network Address: xxx.xxx.xxx.xxx (BE server IP)&nbsp;&nbsp;&nbsp;&nbsp;Source Port:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0

rpowell · Answer

We are having a similar problem were we have to retype the password in each BE service every time the server restarts or even if we restart just the BE services.&nbsp;You can&nbsp;try that until you get an answer...

randy_smith_4 · Answer

Thanks for the info, but our backups are completing successfully. The only issue is that we are creating entries in our security logs that I would like to avoid

don_preston · Answer

Did you ever find a solution to the Event ID: 529 error?&nbsp;I have the same issue with Veritas 10D sp3, The&nbsp;Jobs still complete sucessfully but the logs are filling up on the backup server.&nbsp;&nbsp;I had Veritas 10 with out error and when i upgraded to 10D&nbsp; the errors started and it looks like i would have this problem if i went to 11D.&nbsp;&nbsp;

randy_smith_4 · Answer

No resolution to this yet, still looking

don_preston · Answer

I was able to fix the problem by removing the&nbsp; backup server from the domain and the adding it back.&nbsp;I wish the techsupport people could have answered this question many weeks ago.&nbsp;

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Unknown user name or bad password

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