Forum Discussion

  • If you don't uninstall BE 2014 first, then no
  • OK, good to know. Thank you.

    Also can I do the upgrade from the LiveUpdate from the dashboard?

  • No. You have to download the BE 15 installation DVD from either www.backupexec.com or my.veritas.com.

    Also, you would need a new set of licence keys.  Your existing licence keys will not work.  The upgrade is free if you are on a current maintenance contract.

  • Have a look @ these KB articles as well -

    https://www.veritas.com/support/en_US/article.HOWTO98878

    https://www.veritas.com/support/en_US/article.TECH229077

  • pkh,

    OK, you said, "you would need a new set of licence keys." to do the upgrade. Can I use the keys I already have or go back to my vendors and request new keys. I am under a currnet maintenance contract??

     

     

  • No. Your BE 2014 licence keys would not work with BE 15. For the current status of your licences and to get a new set of licence keys if you're eligible, contract the Veritas Licencing department. Dial your local support number and select Option 2