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WitKub's avatar
WitKub
Level 2
10 years ago
Solved

Upgrade Symantec Backup Exec 2012 V-Ray Edition

Hi,

can I upgrade Symantec Backup Exec 2012 V-Ray Edition to 2014 version on the same license? I have a maintenance to 2016. In this maintenance I can upgrade  2012 to 2014?

Backup and Recovery
Backup Exec
Not Applicable
  • ZeRoC00L's avatar
    ZeRoC00L
    10 years ago

    Yes, sinse you have a maintenance contract, you can 'upgrade' freely to this version.

    You do need new license keys, normally by contacting licensing support they will send new licenses/keys within a few minutes.

  • AmolB's avatar
    AmolB
    Moderator
    10 years ago

    Check with Symantec Licensing team.

    http://www.symantec.com/support/assistance_care.jsp

  • ZeRoC00L's avatar
    ZeRoC00L
    Level 6
    10 years ago

    Yes, sinse you have a maintenance contract, you can 'upgrade' freely to this version.

    You do need new license keys, normally by contacting licensing support they will send new licenses/keys within a few minutes.

  • WitKub's avatar
    WitKub
    Level 2
    10 years ago

    Ok, thank you for replies. I'll contacted with licensing support.