Hi team
i need help to upgrade the license. i purchase BE 2012 license but due to some issue i start using BE 2014 but the license key of 2012 is not working on.
kindly confirm me either it is possible to upgrade my license..????
With a valid support contract you are eligible for a free upgrade.
I would suggest you to contact Symantec Licensing Team to help you out with the licensing issue.
For contact info refer to http://www.symantec.com/docs/HOWTO42310
You can install and useBackup exec in Evalaution mode for 60 days.
You may refer the following link to
For product version UPGRADE license keys:
https://licensing.symantec.com/VU-video/VU_process.html
http://www.symantec.com/business/support/index?page=content&id=TECH51162
Incase you have any issue Contact Licensing team as suggested by AmolB
Hi Amol/ Rahul
I already tried to mail and also get new license but not working and video link are not opening.
well i already allign Technical support for this purpose.
Thanks
Kashan, Could you elaborate what is not working?
https://licensing.symantec.com/VU-video/VU_process.html
this link is not working
and the new updated license which was share by symantec team through mail was not working and show error "invalid license."
also i already allign support team of symantec so hopefully both issue will be resolve by today
