V-79-57344-38721

Question

Backup- VMVCB::\VCENTER\VCGuestVm\(DC)Eaton Main(DC)\vm\progsql.eaton.county

V-79-57344-38721 - Error. Cannot backup directory \zzzVirtApp000zzz and its subdirectories. 
Backup- VMVCB::\VCENTER\VCGuestVm\(DC)Eaton Main(DC)\vm\CrystalReports2008

Directory C\Windows\SoftwareDistribution\Download\dabbd41b2d560ddb6904c1fd99ecb0ce\ was not found, or could not be accessed. None of the files or subdirectories contained within will be backed up. V-79-57344-5893 - The object was not found, or could not be accessed (VMware backup). 
&nbsp;
We are running Backup Exec 2010 R3 SP1&nbsp; (Version 13.0 Rev 5204 (64-bit))

zeroc00l · Answer

First issue seems to be a known issue:
http://www.symantec.com/business/support/index?page=content&amp;id=TECH170723
As noted in the technote, you will have to contact Symantec for more troubleshooting.
Second error seems also to be a known issue in BE 2010 &amp; BE 2010 R2, maybe it is still in R3 (SP1).
	You can try to implement the suggested change:
http://www.symantec.com/business/support/index?page=content&amp;id=TECH158096
&nbsp;

david_clarke · Answer

My jobs are already set to modified time and not archive bit.&nbsp; ??

pkh · Answer

There are a couple of Known Issue similiar to your problem. &nbsp;See whether they apply to you.
https://www-secure.symantec.com/connect/issues/hyper-v-agent-active-directory-application-grt-backup-tape-fails-cannot-backup-directory-zzzv
https://www-secure.symantec.com/connect/issues/avvi-backups-virtual-machines-fail-cannot-backup-directory-zzzvirtapp001zzz-and-its-subdirect

david_clarke · Answer

Tech support looked at my issue yesterday afternoon.&nbsp; It is still not resolved.

zeroc00l · Answer

I assume they still have your case opened, and they will try to assist you again in solving this issue ?
What have they done/tried ?

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V-79-57344-38721

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