Forum Discussion
- VJwareLevel 6
Would recommend to repush the remote agent to the VM from the BE server and rerun the backup job.
- Max_NKLevel 3
How to repush the agent?
- VJwareLevel 6
Use this KB - http://www.symantec.com/business/support/index?page=content&id=TECH179142
- Max_NKLevel 3
Doesnt work - still got : no update needed
- pkhModeratorUninstall the remote agent, then push it out again
- Max_NKLevel 3
I've reinstalled the agent
Still got the same error:
V-79-8192-38331 - Bei der Sicherung wurde festgestellt, dass sowohl der VMware VSS Provider als auch der Symantec VSS Provider auf dem virtuellen Rechner '' installiert sind. Auf einem virtuellen Rechner kann jedoch nur ein VSS Provider verwendet werden. Sie müssen den VMware VSS Provider deinstalllieren.
- Colin_WeaverModerator
This is either going to need vmware tools uninstalling and re-installing as a custom install without the VSS driver OR it is because one of the old VMware SYNC drivers is stuck in the system and needs a manual removal as per
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2047607
Usually this sync driver wll show up in the running services in an MSINFO32 report if it is enabled (although to be honest I can't remember what name it would show as in the report as it has been a while since we last saw that problem)
- Max_NKLevel 3
Uninstalled the vmmware tools complete and reinstalled again withocut VSS
But still get the same error.
There is no VMware SYNC driver
- VJwareLevel 6
Would then recommend to log a formal support case.
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