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Sahap_Yuzer's avatar
Sahap_Yuzer
Level 4
19 years ago

Weird error installing remote agents

I installed 10d SP3 yesterday and I was installing remote agents to each server
using setupaa.cmd from each server. Each installation went fine but
I received below error in server's Event Logs. any ideas what this is?

--------------------------------------------------------------------
EVENT # 30571
EVENT LOG System
EVENT TYPE Error
SOURCE PlugPlayManager
EVENT ID 11
COMPUTERNAME SERVER5
TIME 2/15/2007 2:32:29 PM
MESSAGE The device Root\LEGACY_ERASERUTILDRV10710\0000 disappeared from the system without first being prepared for removal.

BINARY DATA 0000: 00 00 00 00
--------------------------------------------------------------------

Thanks in advance...
10.x and Earlier
Backup and Recovery
Backup Exec
  • Philip_Pearson's avatar
    Philip_Pearson
    Level 6
    19 years ago
    This is a Microsoft issue rather than a BE one. Windows Server identifies the hardware volume shadow copy in the same way that it identifies a hard disk.

    When you delete a hardware volume shadow copy, Windows Server 2003 generates the same error message that is generated when a hard disk is removed.

    As part of your update you removed Root\LEGACY_ERASERUTILDRV10710\0000 which windows thought was a hard drive.

    In other words you can ignore it.