Forum Discussion

PhamTrong's avatar
PhamTrong
Level 2
9 years ago

Windows system state backup duplicate from disk to tape error

Environment

Windows 2008 Standard SP2 64bit

Backup Exec 15 ver 14.2 rev 1180, tape drive IBM HH LTO Gen 4
 

1. I have noticed that the windows server system state backup full to disk then duplicate to tape => backup is successful. But when I run backup windows server system state backup differential to disk then duplicate to tape => backup is unsucessful (job rate is 0MB/Min) (of course, system state backup to disk is sucessful).

2. Weird System State backup size: it's mention at issue : https://www-secure.symantec.com/connect/forums/weird-system-state-backup-size . it's still happen in backup exec 15.

Please help me solve it.

Many thanks!

15
Backup and Recovery
Backup Exec
Backup Exec (media server only)
Remote Agent for Windows Servers
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    Level 6
    9 years ago

    It'll be easier to log a support case and involve an engineer who can assist with the debugging.

     

  • PhamTrong's avatar
    PhamTrong
    Level 2
    9 years ago

    Is there any alert when the duplicate to tape runs ?

    => No, there isn't.

    If not, debug will help figure out what's happening in the background when the duplicate to tape runs

    => It is The Backup Exec Debug Monitor (BEDM), is that right? It is quite complex, I'll try.

    Also, any specific reason for having 2 Differential Stages in one backup job ?

    => Differential bakup on Sunday is not important, so it is not duplicate to tape. Other Differential bakup is dupplicate to tape.

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    Is there any alert when the duplicate to tape runs ?

    If not, debug will help figure out what's happening in the background when the duplicate to tape runs.

    Also, any specific reason for having 2 Differential Stages in one backup job ?

  • PhamTrong's avatar
    PhamTrong
    Level 2
    9 years ago

    Many thanks!

     

    What error do you receive during the duplicate ?

    =>No error receive during backup, it shows curent job rate is 0 MB/min, Byte Count is xxGB. 6 hours or more later, the status is still the same.

    Is the duplicate set to run immediately after the completion of the source task or on a schedule ?

    => Yes, it is. The duplicate set to run immediately after the completion of the source task.

    What are the retention settings for the full + differential to disk ?

    => Please see capture options backup in attached file

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    What error do you receive during the duplicate ?

    Is the duplicate set to run immediately after the completion of the source task or on a schedule ?

    Also, what are the retention settings for the full + differential to disk ?

  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    I would suggest logging a support call with Symantec for them to get this sorted out!

    Thanks!