Forum Discussion

George_Annan's avatar
George_Annan
Level 3
14 years ago

Write Protect Error v12.5

Hi there

I'm getting a problem with our backup.... It's only started recently. Nothing has happened re: updates on the server, but we cant write a tape. Initially the Job Engine hung and re setit to start as a local system service rather than a user account. Now when the backup job begins to run, we have an issue with the backup writing to the media. We get the message that the tape is write protected. This happens any tape we use. The write protect tab is in the writable position. This is a HP Storage Words Dat 72 on Windows 2008 and Symantec 12.5. The media are in a media set with the overtwrite and append set to 1 hour. I can format the tapes with no problems.

Any ideas? I've asked HP support for their comments. I've attached an image below.

 

Cheers

 

 

12.x and Earlier
Backing Up
Backup and Recovery
Backup Exec
Error messages
Managing Backup Devices
  • AmolB's avatar
    AmolB
    Moderator
    14 years ago

    I guess the job is configured to overwrite and its failing as the tape is overwrite protected.

    Move the tape to the scratch media set and then run the backup job.

  • VJware's avatar
    VJware
    Level 6
    14 years ago

    In addition to above, other reasons could be:

    - tape media is not compatible with the drive...

    - media is "physically" write protected...
     

  • RahulG's avatar
    RahulG
    Level 6
    14 years ago

    Check the settings about media management in tools and options .

  • George_Annan's avatar
    George_Annan
    Level 3
    14 years ago

    Hi Guys

    We'll HP created a ticket. We were able to test the media and the drive with no problems.

    still getting the same error.

    However, even though I associated the tape with a media set with and overwrite and append period of one hour, and assigned it to the backup job. When I went to tools>options, it seemed the default job was to never append. Any other ideas?

    Cheers


    George

  • pkh's avatar
    pkh
    Moderator
    14 years ago

    You should be checking the job properties, to make sure that it is set to overwrite and not the default in Tools --> Options.

    However, you should go to Tools ---> Options ---> Media Management and check that the Overwrite Protection Level is set to either Partial (default) or Full. 

  • Striker_303's avatar
    Striker_303
    Level 6
    14 years ago

    Move the tape to Scratch media, it should shows in blue colour and say over-writable

    and you should be able to over-wrire it.

     

    Also try disableing following service and try backup again:

      -  HP Insight Server Agents
       -  HP Insight Storage Agents
       -  HP Insight Foundation Agents

       -  HP WMI Storage Providers service
     
  • George_Annan's avatar
    George_Annan
    Level 3
    14 years ago

    We'll nether solution has worked. Created a new backup job, new media set, new tape. Try to write to the tape and we have an unknown error now... Event ID 34113