Forum Discussion

andrademac's avatar
andrademac
Level 3
12 years ago

Backup exec.cloud agent

My backup exec.cloud agent is displaying the error: "The backup agent is operating with a stale data encryption passphrase", The uninstall and reinstall process didn´t work. I don´t remember I had had a encryption passphrase.

 

  • ...best to log a call with Symantec directly and ask them to resolve this for you.

    Thanks!

  • ...best to log a call with Symantec directly and ask them to resolve this for you.

    Thanks!