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Boomchi_t3's avatar
Boomchi_t3
Level 3
8 years ago

Cloud Point Restore failure

Unable to run a restore of volume in cloud point , which log to refer too ?

2 Replies

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  • amadgulw's avatar
    amadgulw
    Level 3
    8 years ago

    Hi,

     

    You can take a look at flexsnap-coordinator.log from the /cloudpoint device-mount.

    if the device/mount-point that you have shared to containers as /cloudpoint/, then under the shared directory, you would find logs directory. and that is the place where all logs are kept.

    you can quickly have a look at failure that gets logged in /cloudpoint/logs/flexsnap-coordinator.log

    do let us know.

     

    • Boomchi_t3's avatar
      Boomchi_t3
      Level 3
      8 years ago

      Thanks, While I was waiting for the reply I had a look at the /cloudpoing/logs/flexsnap-agent-offhost.log log and found that the restore for point to an instance which does not exist.

      File "<string>", line 1, in handle_restore
      File "/opt/VRTScloudpoint/bin/flexsnap-agent.py", line 248, in handle_action
      result = obj.do_action(action, args)
      File "/opt/VRTScloudpoint/lib/flexsnap/agent.py", line 80, in do_action
      res = getattr(o, action.code_name)(*args, **kwargs)
      File "src/aws/aws.py", line 40, in wrapper
      File "src/aws/aws.py", line 629, in restore
      OperationFailed: Failed to find EC2 instance: The instance ID 'i-0a77c7adac98e963b' does not exist ,, not sure why it was pointing to that the node which does not exist 

      Found the similar msgs but in more detail in the coordinator logs as well . 

      Thanks,