Snapshots failing since 9/15/18
When I noticed the system had stopped, I updated Cloudpoint. I am using Ubuntu VM on GCE with Docker 18.x and Cloudpoint 2.1.1.7647 as of 9/21.
All snapshots are on GCP in the same project as the Cloudpoint instance.
Cloudpoint is using the free license and shows 1.19TB of 10TB used.
All the instances are shown after entering the project credentials.
I am using the same credentials from when it worked and now.
I haven't used Linux in a decade and a lot has changed, but I was able to get around a little using what I remember and some help from Google searches but a deep dive into Docker and Cloudpoint logs is pretty tough.
While I am using free at this point, if the product works and continues to work, as we expand our project, the 10TB limit will be reached and at that time we would purchase the license.
I thought about resetting the system and re entering the settings, but didn't find info on how to reset. Don't want to delete the instance and rebuild from scratch if possible and besides, I need a system that does not require that much labor on.
Any help would be appreciated. See the log info below.
Thank you, William
At this time, when I look in the flexsnap-coordinator.log, I see job failed messages like this:
WARNING - license_mark: devices not found while FETB update for asset google-gce-us-central1-b-8596561531196832042
ERROR - run: failed to load flow None (license_mark: invalid scenario for asset google-gce-us-central1-b-8596561531196832042)
Sep 22 08:00:00 afbc558ff357 flexsnap-coordinator[1] Thread-7947 flexsnap.coordinator: ERROR - Group snapshot failed with exception license_mark: invalid scenario for asset google-gce-us-central1-b-8596561531196832042
Traceback (most recent call last):
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 6151, in create_group_snapshot
task_id = runner.run()
File "/opt/VRTScloudpoint/lib/flexsnap/workflow.py", line 588, in run
book=book)
File "/usr/local/lib/python2.7/dist-packages/taskflow/engines/helpers.py", line 229, in load_from_factory
flow = factory_fun(*factory_args, **factory_kwargs)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 6307, in group_snapshot_factory
save_result=False)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 6522, in create_asset_snap_flow
snap_params=tmp_params)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 2228, in create_snapshot
self.db.svc.license_mark(self.objid)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 4168, in license_mark
"for asset %s" % asset_id)
GenericError: license_mark: invalid scenario for asset google-gce-us-central1-b-8596561531196832042
Sep 22 08:00:00 afbc558ff357 flexsnap-coordinator[1] Thread-7947 flexsnap.connectors.base: ERROR - Request failed unexpectedly
Traceback (most recent call last):
File "/opt/VRTScloudpoint/lib/flexsnap/connectors/base.py", line 109, in run
func(self, user_id, **converted_values)
File "/opt/VRTScloudpoint/bin/flexsnap-coordinator.py", line 694, in handle_group_create_snapshot
repl_pol_rules)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 6151, in create_group_snapshot
task_id = runner.run()
File "/opt/VRTScloudpoint/lib/flexsnap/workflow.py", line 588, in run
book=book)
File "/usr/local/lib/python2.7/dist-packages/taskflow/engines/helpers.py", line 229, in load_from_factory
flow = factory_fun(*factory_args, **factory_kwargs)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 6307, in group_snapshot_factory
save_result=False)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 6522, in create_asset_snap_flow
snap_params=tmp_params)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 2228, in create_snapshot
self.db.svc.license_mark(self.objid)
File "/opt/VRTScloudpoint/lib/flexsnap/coordinator.py", line 4168, in license_mark
"for asset %s" % asset_id)
GenericError: license_mark: invalid scenario for asset google-gce-us-central1-b-8596561531196832042
