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au2's avatar
au2
Level 2
4 years ago

"spinning wheels" on cloudpoint aws dashboard

I'm wondering if I've just hit https://www.veritas.com/support/en_US/article.100045729.

All dashboard widgets look similar to the image in the attached screenshot. I have restarted the EC2 instance and proceeded with inspecting the running containers starting from the web interface running on port 443 (nginx).

The Nginx container shows the following error:

2020/12/18 20:57:00 [error] 5#5: *20 connect() failed (111: Connection refused) while connecting to upstream, client: [redacted], server: , request: "GET /cloudpoint/api/v3/tasks/?run_since=24 HTTP/1.1", upstream: "http://172.18.0.23:8472/cloudpoint/api/v3/tasks/?run_since=24", host: "ec2[redacted].compute-1.amazonaws.
com", referrer: "https://ec2[redacted].compute-1.amazonaws.com/"

The container running at port 8472 shows the following eror:

2020-12-18T21:07:59.080Z e583e07ded25 ERROR Failed to connect to amqp: Error: socket hang up
2020-12-18T21:07:59.080Z e583e07ded25 ERROR Connection to flexsnap-rabbitmq lost, attempting to reconnect in 10 second(s).

Moving on to the rabbitmq container:

2020-12-18 21:08:57.454 [info] <0.7664.0> TLS server: In state certify at ssl_handshake.erl:1269 generated SERVER ALERT: Fatal - Certificate Expired
2020-12-18 21:08:57.490 [info] <0.7668.0> TLS server: In state certify at ssl_handshake.erl:1269 generated SERVER ALERT: Fatal - Certificate Expired
2020-12-18 21:08:57.511 [info] <0.7672.0> TLS server: In state certify at ssl_handshake.erl:1269 generated SERVER ALERT: Fatal - Certificate Expired
2020-12-18 21:08:57.538 [info] <0.7676.0> TLS server: In state certify at ssl_handshake.erl:1269 generated SERVER ALERT: Fatal - Certificate Expired

 

  • ...and the attachment