NBU agent for VCS

Hi Mike,

The VCS agent for NBU should come on the NBU media. 

Here is the link to the NBU 7.5 Clustered Media Server Administrator's Guide:  http://www.symantec.com/business/support/index?page=content&id=DOC5184

You can search the sort.symantec.com site under NetBackup - Documentation if you need the doc for a different version of NBU.

Thank you,

Wally

Mike,

What OS are looking to perform this on?  NBU OS qualification for VCS 6.1 is not ubiquitous. 

Joe D

Solaris 10 (sparc).  I couldn't find any VCS versions in the doc that Wally linked to - this information is normally on the VCS agent guides, so where would I find information about what VCS versions are supported.

Mike

Hi Mike,

The NBU Cluster Compatiblity guide would be the go to resource for what versions of VCS are supported with a specific version of NBU.  Here is a link to the NBU compatiblity guide: 

http://www.symantec.com/business/support/index?page=content&id=TECH126902

The SFW-HA Software compatibility guide also shows what versions of NBU have been tested with what versions of NBU.  But the NBU guys are very picky about the combination has to be on their Cluster Compatiblity guide.  The SFW-HA guys will usually defer to the NBU Cluster Compatibility Guide if there are differences in the two guides.

Thank you,

Wally

Thanks Wally for your last post and your previous post.  So can someone confirm if I can use VCS 6.1 on Solaris 10 Sparc to cluster Netbackup 7.5 as the guide in the link Wally gave lists the highest version as VCS 6.0.3.

Mike

I have read doc downloaded from http://www.symantec.com/business/support/index?page=content&id=TECH126902 but this does not contain information on how to upgrade VCS agent - it only covers a new installation which seems to run some wizard to set-up NBU resource after installing NBU, but NBU is already installed - I just need to upgrade VCS and then agent.

Without exception, every VCS agent I have used in VCS over the last 14 years comes with a document that describes:

1. The agent entry points - online, offline, monitor, clean
2. The agent attributes
3. A sample configuration
4. How to add and remove the agent package

Does this doucment exist for the VCS NBU agent? - I am would at least expect a document that describes the VCS NBU agent attributes.

Mike

You are right about serious lack of documentation for VCS agent for NBU.
NBU documentation for initial installation and NBU upgrade is good, but no documentation for VCS upgrade...

I would recommend that NBU also be upgraded to 7.6 as it seems that support for VCS 6.1 is slowly but surely getting introduced for NBU 7.6.

I have poked Riaan Badenhorst - I am pretty sure that I saw in NBU forum that he has performed NBU and VCS upgrade recently (cannot find it right now).

Hi Mike,

What I was told that because the NBU team control their agent, they say what is supported and what is not (also why you wont find it on sort). So as they do NOT have 6.1 on the list, it means it is not supported. Highest you can use is 6.0.3.

Thanks Marianne and Rian,

So looks like the only VCS agent without any proper document is for the Netbackup Symantec product - this is poor indeed and not providing support for any VCS version really frustrates me.  As a consultant I spent a lot of time explaining to application vendors who supported particular VCS versions, that the VCS version doesn't matter except where there has been a VCS agent framework change which has only happened once in the last 15 years.  VCS just start, stops and monitor the application so if NBU agent works in 6.0, it will work in 6.1 and to not support 6.1 shows an ignorance of VCS which is understandable for non-Symantec products, but as far as I am concerned is not acceptable for Symantec products.

Mike

Exactly, we can cluster anything but when its in-house products there is always a wait, some interdependency that blocks it, etc etc. I waited 4-5 months because i was told 7.6 is only supported on 6.1. Then when 6.1 was released i found its actually not supported and 6.0 had support for 7.6 all along. Face Palm!