Dear All, I would like to have some help to identify following error while onlining a NetApp SnapMirror agent that was intergrated with VCS. The filer name and its credential s were given properly and even i can able to ssh it from the servers but for some reason the resource is not getting online and shows following error in the engine.log 2014/09/30 15:02:44 VCS WARNING V-16-20059-1002 (node)NetAppSnapMirror:testSM:online:Encountered errors while decrypting password! 2014/09/30 15:02:44 VCS ERROR V-16-20059-1000 (node11) NetAppSnapMirror:testSM:online:ONTAPI 'system-get-version' failed on filer node1.sys Error : in Zapi::invoke, cannot connect to socket Actually i am doing global Clustering configuration where i have two node cluster and a filer at primary site, In dr i have a single node cluster and a filer. the replication is async. Any support highly appreacited. Thanks. Uvi.

Hi, Explain the environment more, what are the nodes called? Have you onlined it in prod and its not working in DR, or nowhere at all? Its complaining about encryption, have you encrypted any of passwords used in the cluster configuration?

Hi Riaan, Thanks for the responce, This is a new deployment for Global Cluster.We have two sites Primary and DR. In the primary site we have two node vcs cluster connected netapp filer1. in the DR site we have a single node vcs cluster connected separate filer. The replication is snapmirror over the SAN dark fibe connectivity between the sites. The replication mode is async. Now the SnapMirror integration is pending. SnapMirror agent for VCS is installed on all nodes. follwoing is the software informatino : OS : Linux 6.x SFHA : SFHA5.1SP2RP4 H/W : HP DL380Gen8 Actually during the integration we have entered the password from the vcs java console. so the password is not encrypted. I am not sure whether the password should be encrypted or not.moreover the vcsencrypt command to encrypt the password is not available. Aslo is there any port to be opened beween vcs nodes and the filer apart from the ssh port ? coz earlier it was complaining to connect the filer. so we opened the ssh port. now it is saying about encrypt passowrd. Any hint in this issue highly appreciated. Thanks in advance. Uvi

Hi, The passwords in the configuration should be encrypted. /Should look like this in main.cf NetAppSnapMirror sm ( VolumeName = unixvol SnapMirrorSchedule = "0-59/5 * * *" LocalFilerName = netapp1 LocalFilerUserName = root LocalFilerPword = aoaMboDodOhmPocMe RemoteFilerName = netapp2 RemoteFilerUserName = root RemoteFilerPword = aoaMboDodOhmPocMe ) The vcsencrypt should be located in the $VCS_HOME/BIN

Hi Riaan, Thank for the support, I have encypted the passwd using vcsencrypt -agent command. However the LocalFilerUserName attribute is not availabe it seems. now my config is looing like below. NetAppSnapMirror testSM ( VolumeName = testvol SnapMirrorSchedule = "0 12 * *" LocalFilerName = "netapp1" LocalFilerPword = BLwerdPBjBPeHGpE RemoteFilerName = "netapp2" RemoteFilerPword = BLkdskBjBPeHGpE ) So now there is no encrypt password error. Is there any tcp port to be open from firewall as now the logs showing some socket error. 2014/10/01 10:27:58 VCS ERROR V-16-20059-1000 (node1) NetAppSnapMirror:testSM:online:ONTAPI 'system-get-version' failed on filer ddci-netapp1-ctrl2.qidc.sys. Error : in Zapi::invoke, cannot connect to socket 2014/10/01 10:27:58 VCS ERROR V-16-20059-2002 (node1) NetAppSnapMirror:testSM:online:Unable to connect to filer netapp1 Thanks in advance. Uv

ok, well that is progress. Can you check/post what is reported in the NetAppSnapMirror logs and not just the engineA.log. The cluster is going to try and connect to the netapp filer so it needs what ever ports you would when doing that. Can you connect manually and perform the command 'system-get-version' as it is trying?

NetApp snapmirror resource not getting online with VCS integration

Clifford_Barcli
Level 3
11 years ago
uvahpux:

Check the netappsnapmirror agent log.

Normally, on graceful switch, after the application is shutdown and volumes unmounted, the snapmirror agent reverses the roles of the snapmirror pair.   From the netapp console, you will see the status as "snapmirror" but the source/destination will be reversed.

If, however, the filers are not talking to each other properly, then the remote site will assume that the primarly is down, so, it forcefully breaks the relationship. We call this "take over".    If you were to failback, then you would not see any updates at the primary.

Check the status from netapp console. Most likely you will see the status as "broken" for that pair.   To fix, right-click on the pair and perform a resync. Make sure you select the correct direction :)

I am working with another customer who is having a similar issue.   You mention that NetApp support fixed a communications problem. Can you give some details on what they found and what they did to fix it?

I will update this post if I fix my own problem.

Cheers
uvahpux
Level 4
11 years ago
Hi Clifford,

The snapmirror configuration file at DR filer is similar to following ( fas1:vol1 fas2:vol2 ) so in this case the replication is working properly after the resync from console. However after the switch over to DR site the snapmirror resource did not come and but onlineing the service group from DR site is working. So i am assuming that the replications is not happening from DR to Primary and i need to put some entrty similiar to following to Primary filer snapmirror.conf ( fas2:vol2 fas1:vol1 ) in order to relplicate the changes being written at DR site.

2014/11/17 14:40:46 VCS ERROR V-16-20059-1109 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Failed to get details for connection name -netapp1-ctrl2, SnapMirror error 13001 :: Unable to get connection from registry.
2014/11/17 14:40:46 VCS ERROR V-16-20059-1106 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:SnapMirror over multiple paths is configured but failed to get details of connection -netapp1-ctrl2
2014/11/17 14:40:46 VCS ERROR V-16-20059-1100 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Failed to configure connection -netapp1-ctrl2:vol_fc on filer -netapp1-ctrl2.
2014/11/17 14:40:46 VCS WARNING V-16-20059-2004 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Migrate failed for volume vol_fc; administrative intervention required
2014/11/17 14:40:47 VCS INFO V-16-2-13716 (node3) Resource(NNMHA-SnapMirror): Output of the completed operation (online)
==============================================

2014/11/17 14:40:09 VCS INFO V-16-20059-2007 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Remote filer netapp1-ctrl2 is alive. Will attempt to migrate
2014/11/17 14:40:11 VCS NOTICE V-16-20059-1028 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:snapmirror update initiated for volume netapp4-ctrl1:vol_fc_SnapMirrored
2014/11/17 14:40:20 VCS INFO V-16-1-10298 Resource NNMHA-ip (Owner: Unspecified, Group: NNMHA) is online on node3 (VCS initiated)
2014/11/17 14:40:42 VCS NOTICE V-16-20059-1043 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Attempting to quiesce snapmirror location netapp4-ctrl1:vol_fc_SnapMirrored
2014/11/17 14:40:42 VCS INFO V-16-20059-1047 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:snapmirrored location netapp4-ctrl1:vol_fc_SnapMirrored has been successfully quiesced
2014/11/17 14:40:42 VCS NOTICE V-16-20059-1023 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Attempting to break snapmirror location netapp4-ctrl1:vol_fc_SnapMirrored
2014/11/17 14:40:46 VCS INFO V-16-20059-1030 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:snapmirrored location netapp4-ctrl1:vol_fc_SnapMirrored has been successfully broken-off
2014/11/17 14:40:46 VCS ERROR V-16-20059-1109 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Failed to get details for connection name netapp1-ctrl2, SnapMirror error 13001 :: Unable to get connection from registry.
2014/11/17 14:40:46 VCS ERROR V-16-20059-1106 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:SnapMirror over multiple paths is configured but failed to get details of connection netapp1-ctrl2
2014/11/17 14:40:46 VCS ERROR V-16-20059-1100 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Failed to configure connection netapp1-ctrl2:vol_fc on filer netapp1-ctrl2..
2014/11/17 14:40:46 VCS WARNING V-16-20059-2004 (node3) NetAppSnapMirror:NNMHA-SnapMirror:online:Migrate failed for volume vol_fc; administrative intervention required
2014/11/17 14:40:47 VCS INFO V-16-2-13716 (node3) Resource(NNMHA-SnapMirror): Output of the completed operation (online)

Forum Discussion

NetApp snapmirror resource not getting online with VCS integration

Related Content

ServiceNow integration

Integration of NITA (NetBackup IT Analytics) with Azure has failed.

NetBackup - Integration of Malware Scanner with Air Gap replication

Synchronise fails msmq not enough resources

NetApp Snapmirror Agent for LINUX