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Nagpal's avatar
Nagpal
Level 3
14 years ago

veritas cluster Server Installation problem

Hi,

I am facing problem with Installation of Veritas Cluster Server 5.1 in solaris. Everytime when i install this package get below error ; -

-----------------------------------------------------------------------------------------------------------------------------------------------------------------

Starting VCS: 87%                                                                                    _____________

    Estimated time remaining: 1:10                                                                              7 of 8

    Performing VCS configuration ................................................................................ Done
    Starting llt ................................................................................................ Done
    Starting gab ................................................................................................ Done
    Starting vxfen .............................................................................................. Done
    Starting had ................................................................................................ Done
    Starting hashadow ........................................................................................... Done
    Starting CmdServer .......................................................................................... Done

Veritas Cluster Server Startup did not complete successfully

llt failed to start on sun1
gab failed to start on sun1
vxfen failed to start on sun1
had failed to start on sun1
hashadow failed to start on sun1

It is strongly recommended to reboot the following systems:
        sun1

Execute '/usr/sbin/shutdown -y -i6 -g0' to properly restart your systems

installvcs log files, summary file, and response file are saved at:

        /opt/VRTS/install/logs/installvcs-201111291507mZT

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

bash-3.00# cd /opt/VRTS/install/logs/installvcs-201111291507mZT
bash-3.00# ls
installvcs-201111291507mZT.log0         start.gab.sun1                          stop.gab.sun1
installvcs-201111291507mZT.log1         start.had.sun1                          stop.had.sun1
installvcs-201111291507mZT.qa_response  start.hashadow.sun1                     stop.hashadow.sun1
installvcs-201111291507mZT.response     start.llt.sun1                          stop.llt.sun1
installvcs-201111291507mZT.summary      start.vxfen.sun1                        stop.vxatd.sun1
start.CmdServer.sun1                    stop.CmdServer.sun1                     stop.vxfen.sun1
bash-3.00# more stop.CmdServer.sun1
1 15:10:05 BEGIN-proc_stop_sys(CmdServer,sun1)
1 15:10:05 ## Stopping CmdServer on sun1
1 15:10:05 ## Begin prestop checking for CmdServer on sun1
1 15:10:05 cmd LANG=C LC_ALL=C /usr/bin/ps -ef | /usr/bin/grep 'CmdServer' | /usr/bin/grep -v grep | /usr/bin/grep -v defu
nct 2>&1
1 15:10:05 cmd exit=1
1 15:10:05 ## The prestop checking return '0'
1 15:10:05 ## CmdServer is not running on sun1
1 15:10:05 ## The proc_stop_sys() return '1'
1 15:10:05 END-proc_stop_sys(CmdServer,sun1)
bash-3.00# more stop.gab.sun1
1 15:10:09 BEGIN-proc_stop_sys(gab,sun1)
1 15:10:09 ## Stopping gab on sun1
1 15:10:09 ## Begin prestop checking for gab on sun1
1 15:10:09 cmd LANG=C LC_ALL=C /usr/sbin/modinfo | /usr/bin/grep -w gab 2>&1
1 15:10:09 cmd exit=1
1 15:10:09 gab not loaded on sys sun1
1 15:10:09 ## The prestop checking return '0'
1 15:10:09 ## gab is not running on sun1
1 15:10:09 ## The proc_stop_sys() return '1'
1 15:10:09 END-proc_stop_sys(gab,sun1)
bash-3.00# more stop.had.sun1
1 15:10:01 BEGIN-proc_stop_sys(had,sun1)
1 15:10:01 ## Stopping had on sun1
1 15:10:01 ## Begin prestop checking for had on sun1
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/ps -ef | /usr/bin/grep 'bin/had' | /usr/bin/grep -v grep | /usr/bin/grep -v defunc
t 2>&1
1 15:10:01 cmd exit=1
1 15:10:01 had not running on sun1
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/ls /var/svc/manifest/system/vcs-onenode.xml 2>/dev/null
1 15:10:01 cmd exit=2
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/ls /var/svc/manifest/system/vcs.xml 2>/dev/null
1 15:10:01 cmd stdout=
/var/svc/manifest/system/vcs.xml
1 15:10:01 cmd exit=0
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/svcs -v -p /system/vcs | /usr/bin/awk '{print $1}' 2>&1
1 15:10:01 cmd stdout=
STATE
offline
1 15:10:01 cmd exit=0
1 15:10:01 ## The prestop checking return '0'
1 15:10:01 ## had is not running on sun1
1 15:10:01 ## The proc_stop_sys() return '1'
1 15:10:01 END-proc_stop_sys(had,sun1)bash-3.00# more stop.had.sun1
1 15:10:01 BEGIN-proc_stop_sys(had,sun1)
1 15:10:01 ## Stopping had on sun1
1 15:10:01 ## Begin prestop checking for had on sun1
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/ps -ef | /usr/bin/grep 'bin/had' | /usr/bin/grep -v grep | /usr/bin/grep -v defunc
t 2>&1
1 15:10:01 cmd exit=1
1 15:10:01 had not running on sun1
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/ls /var/svc/manifest/system/vcs-onenode.xml 2>/dev/null
1 15:10:01 cmd exit=2
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/ls /var/svc/manifest/system/vcs.xml 2>/dev/null
1 15:10:01 cmd stdout=
/var/svc/manifest/system/vcs.xml
1 15:10:01 cmd exit=0
1 15:10:01 cmd LANG=C LC_ALL=C /usr/bin/svcs -v -p /system/vcs | /usr/bin/awk '{print $1}' 2>&1
1 15:10:01 cmd stdout=
STATE
offline
1 15:10:01 cmd exit=0
1 15:10:01 ## The prestop checking return '0'
1 15:10:01 ## had is not running on sun1
1 15:10:01 ## The proc_stop_sys() return '1'
1 15:10:01 END-proc_stop_sys(had,sun1)
bash-3.00# more stop.hashadow.sun1
1 15:10:03 BEGIN-proc_stop_sys(hashadow,sun1)
1 15:10:03 ## Stopping hashadow on sun1
1 15:10:03 ## Begin prestop checking for hashadow on sun1
1 15:10:03 cmd LANG=C LC_ALL=C /usr/bin/ps -ef | /usr/bin/grep 'hashadow' | /usr/bin/grep -v grep | /usr/bin/grep -v defun
ct 2>&1
1 15:10:03 cmd exit=1
1 15:10:03 ## The prestop checking return '0'
1 15:10:03 ## hashadow is not running on sun1
1 15:10:03 ## The proc_stop_sys() return '1'
1 15:10:03 END-proc_stop_sys(hashadow,sun1)
bash-3.00# more stop.llt.sun1
1 15:10:11 BEGIN-proc_stop_sys(llt,sun1)
1 15:10:11 ## Stopping llt on sun1
1 15:10:11 ## Begin prestop checking for llt on sun1
1 15:10:11 cmd LANG=C LC_ALL=C /usr/sbin/modinfo | /usr/bin/grep -w llt 2>&1
1 15:10:11 cmd exit=1
1 15:10:11 llt not loaded on sys sun1
1 15:10:11 ## The prestop checking return '0'
1 15:10:11 ## llt is not running on sun1
1 15:10:11 ## The proc_stop_sys() return '1'
1 15:10:11 END-proc_stop_sys(llt,sun1)
bash-3.00#
=========================================================================================================

 Above are log files prapared between failed installation .Please help me out this.

Thanks

Prince Nagpal
 

 

business continuity
Cluster Server
Installing

12 Replies

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  • joseph_dangelo's avatar
    joseph_dangelo
    Level 6
    14 years ago

    Prince,

    Are you attempting to create a one node VCS cluster?  If so,  LLT and GAB will not be used. It would appear that the packages did install but the cluster is not configuring correctly. 

    Can I presume you use the installvcs installation script? 

    You can try to rerun the installer with the -installonly option.  This will skip over the configuration portion.

    If that is successful, then you may want to try the installvcs -configure option.

    Lastly,  a misconfigured license would also cause this issue.  Can you verify you have a valid key installed.

    #> vxlicrep

    You should see a Permanent VCS key applied. 

    #> vxkeyless display

    VCS

     

    Joe D

  • DMadhavan's avatar
    DMadhavan
    Level 3
    14 years ago

     

    If you are not dealing with a single node cluster here :-

    All the #more outputs here are from the stop function.. Please paste the output of start function as well.

     

     Also it helps if you can provide the following file outputs as well.

    cd /opt/VRTS/install/logs/

    Here locate the latest installvcs log directory (look for the directory with time stamp matching with the time you tried above installation steps)

    There you will see install logs for each package, say llt,gab,vxfen,vcsag etc..Pick log files of llt,gab and paste the reason for any package installation failure logged in those files here.

    If this is a solaris system,provide outputs of 

    1.pkginfo -l VRTSllt

    2.pkginfo -l VRTSgab

    3. ifconfig -a

    4. cat path_to_inst |grep <your NIC driver instance for LLT device>

    5.cat /etc/llttab and /etc/llthosts

    I will also try to start the llt and gab modules manually by the invoking the start scripts in /etc/rc2.d, and see whats stopping them from loading up (provided packages are installed properly. verify those pkgadd's gave a non error return code in the above log file)

    Test LLT interfaces with a private IP (lets say 80.0.0.1 for node a and 80.0.0.2 for node b - Make sure no one has that IP before you do this) and try ping'ing each other. You can also test kstat to see if the interface link is up or not. another utility called lltping/llttest under /opt/VRTSllt which are useful to test the LLT traffic.

    If llt fails all fails, So start troubleshooting LLT first.

     

    Good Luck!!

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

    Hi Joe D,

    i am trying with one node cluster and two node cluster, but facing same issue on both installation.
    installonly script runs properly and installed vcs successfully, but getting error while configuring the vcs.

    These are thr output abour licence of VCS
    bash-3.2# vxlicrep

     License Key                           = XXXXXXXXXXXXXXXXXXXXXXXXXXX
       Product Name                        = VERITAS Cluster Server
       Serial Number                       = 8546
       License Type                        = PERMANENT
       OEM ID                              = 2006
       Site License                        = YES
       Editions Product                    = YES

     Features :=
       Platform                            = Unused
       Version                             = 5.1
       Tier                                = Unused
       Reserved                            = 0

       Mode                                = VCS
       VXKEYLESS                           = Enabled

    bash-3.2# vxkeyless display
    VCS

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

    Hi

    Please reffer to the attachemnt of installation of VCS while i am getting error while configuring the VCS on single Node.

     

    Thanks

    Prince Nagpal

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

    Hi

    Please reffer to the attachemnt of installation as attached on above post of VCS while i am getting error while configuring the VCS on single Node.

    Also attached the output of below commands in above attachment.

    1.pkginfo -l VRTSllt

    2.pkginfo -l VRTSgab

    3. ifconfig -a

    4. cat path_to_inst |grep <your NIC driver instance for LLT device>

    5.cat /etc/llttab and /etc/llthosts

     

    Thanks

     

     

     

  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    14 years ago

    Can you paste output of

    # modinfo |egrep 'llt|gab'

    # lltconfig

    # lltstat -nv v | head

     

    Also what is the error you are getting when you are trying to start LLT manually using /etc/rc2.d script ?

     

    G

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

    These are outputs of commands:-

    bash-3.2# modinfo |egrep 'llt|gab'
    bash-3.2#
    bash-3.2# pkginfo -l |grep -i llt
       PKGINST:  VRTSllt
    bash-3.2#  pkginfo -l |grep -i gab
          NAME:  Broadcom NetXtreme II Gigabit Ethernet Adapter Driver
          DESC:  Broadcom NetXtreme II Gigabit Ethernet PCI-X/PCIE Adapter Driver
          DESC:  Broadcom NetXtreme II 10 Gigabit Ethernet PCI-X/PCIE Adapter Driver
          NAME:  SysKonnect SK-NET Gigabit Ethernet Adapter SK-98xx
          DESC:  SysKonnect SK-NET Gigabit Ethernet Adapter SK-98xx
          DESC:  Chelsio N110 10 Gigabit Ethernet Network Adapter Driver
          DESC:  Pluggable Authentication Module for Smart Card Authentication
          NAME:  Realtek Gigabit Ethernet Driver
          DESC:  Realtek Gigabit Ethernet Network Adapter Driver
          DESC:  Neterion Xframe (I/II) 10 Gigabit Ethernet Adapter Driver
       PKGINST:  VRTSgab
    bash-3.2# lltconfig
    LLT lltconfig ERROR V-14-2-15000 open /dev/llt failed: No such file or directory
    bash-3.2# lltstat -nv v | head
    LLT lltstat ERROR V-14-2-15000 open /dev/llt failed: No such file or directory

    ######There is no entry in /etc/rc2.d for llt ############

    bash-3.2# cd /etc/rc2.d
    bash-3.2# ls
    K05appserv          K16apache           S10lu               S42ncakmod          S72autoinstall      S89PRESERVE
    K06mipagent         K27boot.server      S20sysetup          S47pppd             S73cachefs.daemon   S94ncalogd
    K15imq              README              S40llc2             S70uucp             S81dodatadm.udaplt  S98deallocate

  • Anoop_Kumar1's avatar
    Anoop_Kumar1
    Level 5
    14 years ago

    The problem exists with /dev/llt and /dev/gab not created. These are required modules to start/stop llt and gab.

    I will advise to install VRTSllt and VRTSgab manually using pkgadd and share the results. /dev/llt and /dev/gab should be created, if not, then need to troubleshoot more.

  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    14 years ago

    Ideally I would expect S70llt & S92gab to be created when the packages are added ..

    so we see above that package has been added , though can u check the consistency..

    # pkgchk VRTSllt

    # pkgchk VRTSgab

    If you see any inconsistency reported, would suggest to resinstall the package as Anoop said above & share the results..

    G