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Trojenz's avatar
Trojenz
Level 4
16 years ago
Solved

Compliance Accelerator v8 SP2

I need some help trying to define searches with message direction in CA version 8.  When specifying message direction I am only able to specify directions between defined departments or a specifically designated freeform email domain (*@domain.com).  However I don't want to just search against a specific external domain but all internal/external email to the department.  

Is there a wildcard system to specify all external mail domains in the search terms?  

'*'' does not work...nor does "*@*"

I see several references to the way internal/external is specified in v7.5 but this is not the same for version 8.

Additionally I have set the 'Enterprise vault oldest item date' setting in the configuration settings but that has changed nothing on the search parameters screens.

Pls help,

Mike


 

  • If I remember correctly, you need to set the EV Oldest Archived Item Date (Configuration - Settings - System) to the time you originally installed EV\CA. We've even set ours back to 2001 even though we insalled it on 2004.
  • If I remember correctly, you need to set the EV Oldest Archived Item Date (Configuration - Settings - System) to the time you originally installed EV\CA. We've even set ours back to 2001 even though we insalled it on 2004.