Forum Discussion

JYezzi's avatar
JYezzi
Level 3
7 years ago

Unable to export all reviewed messages by action status

I am trying to export all items that have been marked as 'Reviewed' in a department.
The export options are only 'Reviewed Relevant' and 'Reviewed Irrelevant' and there doesn't seem to be a way to export anything that was marked 'Reviewed' (the status that was available prior to EV 12)

Is this a problem similar to the CA reporting that doesn't accurately report on the new action statuses in 12?

 

 
  • JYezzi's avatar
    JYezzi
    Level 3
    7 years ago

    I've straight up been told by support that this is "Intended Functionality"

    That customer's requested this change. Somone actually put thought in to making the exports useless for anything marked with a status before EV 12 was installed?

    I don't even know what to say about this nonsense anymore. It's absurd.