Forum Discussion

Level 3

10 years ago

Unable to export under research folder

I am unable to export under research folder though I have owner of the folder and have full control and export permission on the folder.

I can search but under export tab, "New" button is grayed out.

Compliance Accelerator

Information Governance

Troubleshooting

Windows Server (2003-2008)

TonySterling
10 years ago
Silly question, haveyou ran and accepted a search in the research folder?

TonySterling
Moderator
10 years ago
Silly question, haveyou ran and accepted a search in the research folder?
RahulG
Level 6
10 years ago
Make sure you have you see items in review , before you proceed with the export.

In past i had notice the sometime the 'New' button is greyed out for some time and then gets enabled.But it was my test enviornment .

What OS do you have on the client machine ?