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karinjo's avatar
karinjo
Level 4
7 years ago
Solved

How to add Hp StoreOnce D2D as storage location on DLO 9.2

Hello everyone

I have installed DLO 9.2 and planned HP StoreOnce 3100 as storage location.

But I have a problem to add cifs share as storage location on DLO. Is it possible in any way?

I can setup share permission on d2d shared folder, but cant setup security permission.

Is it any way to add this cifs share from store once as storage location on DLO 9.2 ?

  • skhokhar's avatar
    skhokhar
    7 years ago

    Hi Karinjo,

    You may need to setup delegation as detailed in these technotes:
    https://www.veritas.com/support/en_US/article.100030818
    https://www.veritas.com/support/en_US/article.100031330

    However, you may need to make additional configuration changes on the NAS to allow for the DLO processes to make security changes to the NUDF. These would be NAS specific and unfortunately I'm not able to advise you on that.

    As a test, you could create a remote Windows share (on a remote Windows server) and see if that works with DLO. If it does, the issue is then constrained to the NAS configuration.

    Kind Regards,
    Sakib

  • skhokhar's avatar
    skhokhar
    Level 4
    7 years ago

    Hi Karinjo,

    For details on setting up a Windows share or NAS device for the DLO storage locations, please refer to the DLO Admin Guide from page 99. You can also refer to technote https://www.veritas.com/support/en_US/article.000023711.

    Please be aware that you will not be able to add storage locations in DLO unless you see the drive letter for it on the DLO server. With a NAS, you normally would not have a drive letter and as such you will need to manually assign each user to a storage location.

    Kind Regards,
    Sakib

    • karinjo's avatar
      karinjo
      Level 4
      7 years ago

      Hi Sakib, thanks for reply

      I definitely cannot add cifs share for storage location on my DLO 9.2.

      I have D2D device HP StoreOnce 3100. D2D is domain member.

      I created one test "global" cifs share for all users, and few separate cifs shares for few users.

      For all shares I can setup share permissions for everyone full control, but can't modify ntfs permission.

      On DLO server I created users folders like symbolic links point to d2d user shares. This is only way to add storage location but I have to add storage locations for all users separately. Never mind. Thats not a problem.

      Problem is starting DLO agent on users computer. There is an error that NUDF is not reachable and DLO maintenance server write test failed. Screenshots are attached.. I followed both troubleshoting links, but I have the same problems. Maybe I have problem because symbolic links I have created but thats only way I can add storage location on DLO. When  I try to add storage location -- Computer name "d2d", -- path \\d2d\share1 (where d2d is my hp storeonce) ... I get the error that computer specified is not running Windows Operating system.

       

      https://image.ibb.co/mBnpnT/dlo_error.jpg

       

      • skhokhar's avatar
        skhokhar
        Level 4
        7 years ago

        Hi Karinjo,

        Usually, this would work if a mapped drive was created on the DLO Server mapping to the share on the D2D device. In this way, you can then add the share through the mapped netwrok drive. However, you will need to ensure that security rights (access related, read/write, etc...) are set on those shares. For the NUDF share, it needs "Full Security Rights" for the DLO admin service account and for the DSL (Dedupe Storage Location) it would need to have "Full Rights" on those shares for the DLO admin service account as well as the Dedupe User account. DLO will then set the ACLs on those shares (folder level) so that the user specific share is not accessible to anyone else except for that user.

        Since you have stated that you are not able to set the required security rights on those shares, then it will not be possible for the DLO Agent to write to those shares. Furthermore, symbolic links are not supported by DLO and as such it will not be possible to add storage locations through that.

        Kind Regards,
        Sakib