Avoid discovery on disclaimer
Goal - To return discovery search items excluding a disclaimer seen in every email, while still returning an item contained in that phrase.
Our e-mail MUST have a disclaimer stating
"e-mail is subject to monitoring"
However, if we perform e-discovery on various e-mail projects, searching for the word e-mail detects every message with the disclaimer in it.
Is it possible to run DA searches to search for the word e-mail while avoiding a search of the 'disclaimer'
Testing we have already performed:
Purpose of testing
To return discovery search items excluding a disclaimer seen in every email, while still returning an item contained in that phrase.
Items tested
Message 1, contains the word e-mail, and also the disclaimer containing “e-mail”
Message 2, contains only the disclaimer containing the word “e-mail”
Desired result
To return only message1
I don't believe there is any permutation of terms that will ignore the text within the disclaimer whilst still respecting the text in the rest of the message. As soon as you exclude that 'search term' it will apply to the end result. However if this is something that you really must have without being able to change your search terms to only get positive hits on words outside off the disclaimer then you may want to consider Clearwell as an option as that provides the ability to filter out Disclaimer text.