Error on Exports from DA
Hi All,
On EV & DA 9.0 SP2. Searches are running cleanly, but exports to either PSTs or MSGs are consistently producing the following errors:
"Error Failed to retrieve: An internal error occurred. Internal error: '<0x8004011b>'."
Sometimes a "failed" message subdir is created with msgs, sometimes not, but the msgs are never written back to the PSTs. There is nothing wrong or unique about the failed msgs.
Symantec has been engaged and had advised that the DA db and logs were too large, so we created new db and truncated the logs, but the errors still occur.
Has anyone seen this before?
Thanks for any advice.
Please ensure that the version of Outlook on the EV and DA servers has the following MS hotfixes intstalled, then restart each server for the hotfix to take effect.
For Outlook 2003 sp3 - http://support.microsoft.com/kb/948073 - 2003 SP3 HF
http://support.microsoft.com/kb/948074 - RecipientMax and AttachmentMaxFor Outlook 2007
http://support.microsoft.com/kb/952295 - 2007
