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patriot3w's avatar
patriot3w
Level 5
13 years ago
Solved

export as pst file to change the folder to Inbox instead of Root Items folder

How to export as pst file to change the folder to Inbox instead of Root Items folder? 

Discovery Accelerator
Information Governance
Troubleshooting
Windows Server (2003-2008)
  • EV_Ajay's avatar
    EV_Ajay
    13 years ago

    DA Setting.JPG

    Hi,

    The Default setting for export is "Root Items". You can change it to folder which you require.

    This setting is present in the "Configuration" Tab.

     

    Steps :

    ------------

    1. Open the Discovery Accelerator Client.

    2. Select the "Configuration" Tab,

    3. Click on "Settings" Tab.

    4. From "Configuration Settings" Expand "Export/ Production" .

    5. Check the setting " PST Folder Name" the Value "Root Items".

    6. Change this Value as per your requirement.

    7. Restart the "Customer background" Task / Restart the "Enterprise Vault Accelerator Manager" service.

    8. Close the DA Client and then create new export and test it.

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  • EV_Ajay's avatar
    EV_Ajay
    Level 6
    13 years ago

    DA Setting.JPG

    Hi,

    The Default setting for export is "Root Items". You can change it to folder which you require.

    This setting is present in the "Configuration" Tab.

     

    Steps :

    ------------

    1. Open the Discovery Accelerator Client.

    2. Select the "Configuration" Tab,

    3. Click on "Settings" Tab.

    4. From "Configuration Settings" Expand "Export/ Production" .

    5. Check the setting " PST Folder Name" the Value "Root Items".

    6. Change this Value as per your requirement.

    7. Restart the "Customer background" Task / Restart the "Enterprise Vault Accelerator Manager" service.

    8. Close the DA Client and then create new export and test it.

  • EV_Ajay's avatar
    EV_Ajay
    Level 6
    13 years ago

    You can gett more settings related to "Export/production configuration options" including "PST Folder Name" .

     

    PST Folder Name

    Specifies the Outlook folder in which to place the items after you import a Personal Folders (.pst) file that you exported from Discovery Accelerator.

    Article :

    Export/production configuration options

    http://www.symantec.com/docs/HOWTO58811


     

  • patriot3w's avatar
    patriot3w
    Level 5
    13 years ago

    thanks guys, already fixed. wish this can be an export settings so every export can specify.

  • EV_Ajay's avatar
    EV_Ajay
    Level 6
    13 years ago

    Hi Pat,

    Thanks for your reply.

    You can put this request as Enhancement Request for Symantec Product.

    You can refer following TechNote to put Enhancement Request :

    How to Submit an Enhancement Request for Symantec Products.
    http://www.symantec.com/docs/HOWTO38237