Forum Discussion

Collection_resu's avatar
Collection_resu
Level 0
9 years ago

Clearwell Sets exclusions

Hi

I am running a number of collections and sets and have an issue with the sets part. The sets are excluding a large amount of files from the collection, example in one is the collection returns 100,081 search hits and the corresponding set excludes everything except 15 of these. Is this normal behaviour for sets?

 

Thanks

eDiscovery Platform
Information Governance
Windows Server (2003-2008)
  • Daly's avatar
    Daly
    Level 5
    9 years ago

    Hello,

    Would recommend creating a support case for this issue, I don't think this will be explainable without access to the collection tasks, set and log files and I am not sure it's expected - but it would depend on the reasoning for why they're excluded.