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tad_17's avatar
tad_17
Level 3
10 years ago

Collection results discrepancy

Hi,

I am adding a collection to a case and the total hits and collected items in the collection results of the job log are not the same, and it is saying zero items errored. ie: 14,515 total hits, 14,505 items collected, 0 errors.

I would be expecting 10 errors? 

  • Hello tad_17,

    To confirm, the total hits is after you've processed the collection set? If not can you tell me where you're seeing this so I can try give you an answer?

    If it's after you've processed the set and have done a search, did you have extraction of embeddings setup on processing options - it might account for the +10 seen in hits.

  • Hi Daly,

    The total hits I'm referring to is when the collection task has completed. Before I create a collection set and process it. The collection task is completing as successful, however I would expect it to be a Partial Success with 10 errors in the Uncollected Error log.  I'm looking at the collection results in the job log.

    Thanks,
    Triona

     

  • Hi Triona,

    Can you tell me the source you were collecting from (Exchange, Enterprise Vault, FileShare, etc)?

    Jon