Header-Based Authentication

Question

The SysAdmin guide is very light on details around header-based authentication. When I enable HBA, I receive the error message on the login page "You are not an authorized Clearwell user. Please contact your Clearwell administrator for assistance." with a Sign In button that does nothing. Any idea?

tonysterling · Answer

There was a similar issue here: &nbsp;https://vox.veritas.com/t5/eDiscovery-Platform/You-are-not-an-authorized-Clearwell-user-message/m-p/823514#M657
Perhaps that will help?

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