Forum Discussion

T5's avatar
T5
Level 3
12 years ago

Need help creating Concordance Load File from Clearwell

When exporting a production, I only see the encoding options of UTF-8 and ISO-8859-1.  I have been requested to provide an export with PC formatting and ANSI encoding.  Is there a way to export a DAT with PC formatting and ANSI encoding in Symantec eDiscovery Clearwell 7.1.3?

eDiscovery Platform
Information Governance
Tip-How to
Troubleshooting
Windows Server (2003-2008)
  • Daly's avatar
    Daly
    12 years ago

    Hello T5, I've just had a look on a 7.1.3 appliance and the export options are UTF-8 and ISO-8859-1. These are the only selectable options after reading through the guide, ISO-8859-1 for CSV and UTF-8 for UTF.

  • Daly's avatar
    Daly
    Level 5
    12 years ago

    Hello T5, I've just had a look on a 7.1.3 appliance and the export options are UTF-8 and ISO-8859-1. These are the only selectable options after reading through the guide, ISO-8859-1 for CSV and UTF-8 for UTF.

  • Liam_Finn1's avatar
    Liam_Finn1
    Level 6
    12 years ago

    I recommend you create a load file with UTF-8 and sent a test load file to the party that requested it

    Are you sending to the opposing party or to your outside council? If you are sending it to your outsude council you should be telling them what you are supplying them with  

  • T5's avatar
    T5
    Level 3
    12 years ago

    Liam,

    Thank you for the help.  After trying both methods, the outside counsel reported that ISO-8859-1 encoding worked.