Protocol used by Clearwell
Hello,
Hopefully a quick question. My organization is considering Symantec Clearwell for E-Discovery in our Microsoft Exchange 2010 environment. According to the Symantec representative it uses IMAP to access Exchange mailboxes and search them. However I find that difficult to believe since there are more efficient ways to do this like EWS or even MAPI. I read the public documentation but cannot get a definitive answer.
Can someone confirm what protocol/method does Clearwell use to access and search the Exchange databases for E-Discovery purposes?
Thanks.
Hello nitlsu,
Yes. Clearwell does utilize MAPI for performing Local and BPOS Exchange Collections. MAPI is also utilized for other modules, e.g. Processing, Analysis & Review, in Clearwell as well.
I hope that helps answer your questions. For more info about Exchange Collections, refer to the Local and BPOS Exchange sections listed in our Symantec Clearwell Identification and Collection Guide.