Ali_G
7 years agoLevel 4
Suggestions to improve client performance
Some of our users are complaining Clearwell is running slow on their computers. I did a test, on my laptop I am getting the following results:
- Logging onto Clearwell: 3 seconds (clicking signing in to dashboard)
- From an employee list record to all cases: 2 seconds
When I tried the same on users computer, I get these:
- Logging onto Clearwell: 10 seconds
- From an employee list record to all cases: 8 seconds
I am thinking this is something to do with IE or Flash settings on the endpoint. Are there any online documention or previous experience that I can use to troubleshoot client performance issues?
Thank you
Ali