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dhsgaile's avatar
dhsgaile
Level 2
12 years ago
Solved

Best way to locate Admin/User Manuals

Hi

I'm new to Symantec Connect (Although I’ve used various links to it via Google over the years) so I'll start of with a simple question. Which from searching the forums no one seems to have asked so maybe it's too obvious but here goes.

Is there a standard location for admin/user manuals? I understand that as a partner if I order software, I'll get the manuals because that's how I've got them in the past. But if I just need to check something out without ordering software each time, the manuals seem to be difficult to track down. I find myself jumping around in Partner Net which may or may not have a random link to then manuals depending on the product.

Sales material is abundant no matter where you seem to look but I'm wondering if there is a standard process/portal for getting to the manuals for Symantec products.

Hope this isn't too much of a newbie question.

Cheers

D.

  • I always start with the Symantec Knowledgebase

    https://www.symantec.com/business/support/index?page=home

    Once you select your product you need, it will take you to that page and there should be an option for related documents.

    Hope this helps

  • I always start with the Symantec Knowledgebase

    https://www.symantec.com/business/support/index?page=home

    Once you select your product you need, it will take you to that page and there should be an option for related documents.

    Hope this helps

  • Thanks Brian81

    That seems to be the place.  Easy when you know how I suppose.  With all the various sites/portals available, it's getting harder and harder to find anything.

     

    Thanks Again.

     

    D.

  • Glad that helps.

    In all honesty, that is the only site I use for documentation for the various products I use so I couldn't really say if there is much more than that. It's a great central repository so I've never needed to look elsewhere wink