Forum Discussion

Tim_Frodermann's avatar
Tim_Frodermann
Level 3
9 years ago

System Recovery Licenses - whats the problem right now?

Hi,

we are struggeling to buy Veritas Licenses, especially for System Recovery, for our customers right now.

Our distributors tell us they don't receive ordered licenses from veritas themselves and we now even have orders cancelled by our distributors that were waiting for almost 6 weeks.

 

Is this just us or is there a bigger problem, right now?

I guess I would need some answers, because not being able to buy licenses would would be the killer criteria regarding our future with veritas software.

 

What are your experiences (P.S.: i'm writing from Germany).

 

Thanks for your feedback.

 

Bye,

Tim

EMEA
Not Applicable
Partners
  • rleonb's avatar
    rleonb
    Level 1
    9 years ago

    You are not alone. I ordered some partner license back in Dec/2015, and am still waiting for them.
    I opened a support case about this, and it has remaind opened and "Under Investigation" for 3 months now.
    We contacted our Veritas Account Manager and local SE, but apparently it's a "website issue" so they can't really help.

     

    NoLicense.jpg

    UnderInvestigation.jpg