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vaultlearner's avatar
vaultlearner
Level 4
8 years ago
Solved

41309 database disk image is malformed

Hello,

One of our customer using EV 11.0.1, he inform me they had electircal issues with the system and Ev server shutdown because of that. Then we index was not working, We fix the index removing asp temp files.(https://www.veritas.com/support/en_US/article.000021776)  But when we start the index it is starting and running but giving Error as in the attachment.

Also we are having search problem warning 41315 you can find as a attachment saying that " Search Failed : Search Engine Fault : Unrecognised

41309 database disk image is malformed

İt is 11 version thats why I couldnt open case.

Thanks,

Can

  • GertjanA's avatar
    GertjanA
    8 years ago

    Hello again,

    Select Indexing
    Select Manage Indexes
    Select Rebuild
    Click Next
    Select Add, from dropdown select IndexVolume
    Widen Location
    Search for the e:\index\evindex\xxx_1030 one.
    Select that, click Add
    Click Ok process through, then monitor task.

    That should do it

     

  • GertjanA's avatar
    GertjanA
    Moderator
    8 years ago

    Hello Can,

    As the error suggests, have you tried a rebuild of the volume mentioned?

    • vaultlearner's avatar
      vaultlearner
      Level 4
      8 years ago

      Hello GertjanA

      No I didnt. I am not sure how to rebuild it. I find tthe article about rebuild index. But I am not sure what to rebuild whole index or index of mailbox or E:\index\index1.

      thanks

       

      • GertjanA's avatar
        GertjanA
        Moderator
        8 years ago

        Hello again,

        Select Indexing
        Select Manage Indexes
        Select Rebuild
        Click Next
        Select Add, from dropdown select IndexVolume
        Widen Location
        Search for the e:\index\evindex\xxx_1030 one.
        Select that, click Add
        Click Ok process through, then monitor task.

        That should do it