Forum Discussion

lb3's avatar
lb3
Level 2
6 years ago

Access data in vault cache .db files

We have the need to open the vault cache .db files to recover messages.  I have not been able to open them using outlook.  Is there away to access the messages saved in the vault cache databases to recover them?

  • Hi, as far as I know, this is not possible, but you may log a case to doublecheck with Support.

    • Rob_Wilcox1's avatar
      Rob_Wilcox1
      Level 6

      I'm pretty sure they're just PST files?  Try copying one to another machine maybe there is a file lock on it of some kind stopping Outlook from opening it on the original machine?

      • GertjanA's avatar
        GertjanA
        Moderator

        If it is indeed 'just' a PST file, then close outlook, copy the file somewhere else, rename to .pst, and see if it can be opened from Outlook.