Solved
After retrieving a placeholder, the file is blocked
We encountered the following problem with FSA EV 8.0 SP3:
- A user retrieves an excel placeholder. The user close the file once opened.
- The placeholder is missing and now we have the original xls. All ok.
- Now, If the user try to rename or delete the xls file, Windows reports a message saying that is in use.
- After a while, it is possible rename or delete the file.
- The user has Windows 7.
- Does not always happen.
Does anyone know what could be the reason?
Thanks and regards.
It sounds as though the file is stuck in memory. What type of storage is the file server?
Also, are you planning on upgrading? Seems you are a bit behind! :)
