Forum Discussion

Andrew_Neale's avatar
Andrew_Neale
Level 4
17 years ago

Archive Task Failing on enabling a mailbox

Just created a new Archive task to a different server in the same domain as the Exchange server it's connecting to and followed the detailed permissions required for Exchange 2007.
I've recently upgraded to 7.5 SP5 from SP3 with a few minor issues but nothing serious.
However, on trying to enable a test mailbox on the new server I get the following error in the event log "

An exception occurred in routine CArchivingAgentQueue::EnableMailbox

With the dialogue box saying "Error: Success" (ironic that one!)

Anyone with any ideas? I've done the obvious re-sync etc etc
Configuring
Enterprise Vault
Information Governance

4 Replies

Sort By
  • MichelZ's avatar
    MichelZ
    Level 6
    17 years ago
    Sounds like: http://seer.entsupport.symantec.com/docs/308053.htm Cheers
  • Andrew_Neale's avatar
    Andrew_Neale
    Level 4
    17 years ago
     In this instance the account that the Archiving task is running as has full rights.
    The service account is actually running as a different user as it's connecting to the 'older' domain for migration purposes.

  • MichelZ's avatar
    MichelZ
    Level 6
    17 years ago
    Send-as/Receive-as is usually not included in "Full Rights". I really urge you to double-check it: http://seer.entsupport.symantec.com/docs/292369.htm