Forum Discussion

vaultlearner's avatar
8 years ago

Archived İtems waiting to be indexed 41021

Hello,

We are using EV11.01 cf5. 3 days ago we saw this warning "Archived İtems waiting to be index". I check some articles but could't find any solution. İtem count is growing. There ise space on index volume and Services working well. All index location still open.

I restarted servicesa and server it self. But it didn't work.

Thanks.

  • Hi, Could you say us how many CPU (minimum 4), RAM (minimum 16) have you on your EV server ? What is the size of the page file on your server ? With this version of EV, I had often the same issue with different clients, and a strange things for resolve it is to have a page file of 1,5 the size of the RAM. Regards, Antoine
    • vaultlearner's avatar
      vaultlearner
      Level 4

      Hi,

      I have 12 cores and 21 gb ram. and page file is at the attachmet. İndex disk is D: drive no page file for index. C: drive is System Managed. So you are suggesting change page file for c drive 40gb? Thank for your reply by the way.

       

      • GertjanA's avatar
        GertjanA
        Moderator

        Hello,

        Do you have the option to attach a disk to host the page file only? If so, add a 50GB disk, and define the pagefile as being at least 30GB on that disk. In addition:

        This might be related to a huge amount of items, or many large items, being archived.

        Have you tried restarting the indexing service? If possible, set the Vault Stores in backup mode, clear backup mode on the indexes on the site level in the VAC (even when they show as not being in backup mode). Restart the indexing service. Verify during an hour the count drops. If it does, there might be too little resources (as Antoine indicates). If it does not drop, there might be another issue. When the count drops, clear backup mode on the Vault Stores again (from site VAC), and keep an eye on indexing.