Forum Discussion

SutterKane's avatar
SutterKane
Level 4
13 years ago

Archiving fails, EventID3230

Hello.

 

Since some days, the archiving of mailboxes from our MS Exchangeserver (2003 and 2010) fails with event id 3230.

It affects more and more servers and I followed already the hints given in the Event ID text (acces rights, hidden mailbox, etc).

Maybe someone can help me out...

 

Thanks & best regards,

 

SK

 

 

 

Enterprise Vault
Information Governance
Troubleshooting
  • SutterKane's avatar
    SutterKane
    Level 4
    13 years ago

    Hello after following the article   

    http://www.symantec.com/business/support/index?page=content&id=TECH35774

    (deleting mapisvc.inf) and a server reboot, i found the task starting. But after a while, a lot of Outllok profiles are created (see screenshot) in the mail setings of the EV server.

    The Registry Key "Closest GC" and "DS Server" have been already set...

    Can those profiles be ignored or do they proove some misconfiguration for EV somewhere....?

     

     

  • RahulG's avatar
    RahulG
    Level 6
    13 years ago

    Those are profiles created by Ev system mailbox. , you dont need to create worry about them . 

  • Ameen's avatar
    Ameen
    Level 6
    13 years ago

    You have mentioned that the profile are getting created automatically, that means the MAPI connectivity is there.

    Can you try to run the archival in manual mode for a user and see what is happening?

    Is user is able to archive mails mannually?

    Please verify that the store and index locations are out of backup mode. If the its in backup mode the archival will not happen.

  • SutterKane's avatar
    SutterKane
    Level 4
    13 years ago

    Hello and thank you for your support.

    The following workaround has worked so far:

    - Stop all EV Serives

    - Search for mapisvc.inf in c:\Program Files, c:\Program Filesx86, C:\windows \system32\,  
      C:\Windows\SysWOW64 and delete it when found.

    - Run C:\Windows\System32\Fixmapi.exe

    - Restart EV Services

     

    Thanks for your support..

     

    SK