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mahmutokumus's avatar
mahmutokumus
Level 3
6 years ago

Archiving Office 365 with Enterprise Vault 12.4

Hi,

We're working on a scenario to archive O365 mails into individual archives for users.

This is our scenario:

a) 365 accounts use multiple suffix' -mycomp.av.tr and mycomp365.com

b)Ev is installed in mycomp.local domain.

c)We have a manual target(SMTP Mailbox Journaling) , evjournal@mycomp.local which can receive and archive journal mails coming from notification@mycomp.av.tr

d)We also have a SMTP Mailbox Journaling retrieves users to Internet Mail as below.

 

 

 

We want to archive emails to users archives. And we could'nt make it work.

Any ideas?

Thanks in advance

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  • GertjanA's avatar
    GertjanA
    Moderator
    6 years ago

    Hello,

    The below 2 articles should shed some light on this. The last link is from the 'configure smtp archiving'. I have not done this myself, I suggest you contact support, or a partner to assist.

    KB1

    KB2

    Howto

    <added> Have you considered EV.Cloud? That way you don't need local infra.

    • mahmutokumus's avatar
      mahmutokumus
      Level 3
      6 years ago

      Hey GertjanA;

      We couldn't find a local support for EV. Thus we followed the docs you're already sent. Something is missing i assume.

      And cloud is not an option now for special conditions.

      Thanks.

      • mahmutokumus's avatar
        mahmutokumus
        Level 3
        6 years ago

        If helps, we get "The SMTP target does not have any associated email addresses." message for user in SMTP search section.