gafoorgk
8 years agoLevel 4
BackupExec is not backing up Vault Stores and Index Locations
Hi All,
I got EV configured and working. I'm configuring a backup plan now. Got an issue with backup. See below what is done so far.
- EV is installed and configured in a Windows Failover Cluster with 2 nodes. Everything is working fine.
- Configured automated scripts to set and clear EV Vault Stores and Indexing Locations in Backup Mode during backup window. Did make sure backup window is not overlapping archiving window.
- We're using VSA everywhere, for services, archiving, etc. VSA got local admin privileges in both nodes participating in WFC for EV.
- Added these 2 nodes in BackupExec 16 for VaultStore and Index backups. I used VSA account as logon account here. Adding these 2 nodes also added EV Cluster Role host name as well (FYI). Confirmed that VSA account has got all required access by testing the credential.
- While creating Backup job I could select EVStore (root folder for all Vault Stores) and EVIndexing (root folder for Indexing Locations). But BE wasn't letting me select individual folders inside these root folder though I could see the folders and files inside. But I see selecting EVStore or EVIndexing root folders do select child folders and files though they are grayed out and I can't change selection on those child items.
- I went ahead and saved Backup job and tried running the job. BE is backing up everything except sub-folders and files of above 2 root folders. I can't seem to figure out or find in net what's causing this issue.
- I tried initially backing up with EV site (Vault Store and Indexing Locations) in Backup Mode. When I couldn't find a solution for the issue, I tried backing up with Backup Mode cleared from Vault Store and Indexing Location. Nothing working so far
Please help if I am missing something. Thank you
Hi mate,
Try the following to disable BE EV agent on the EV server (both cluster nodes);
1. Stop BE Remote Agent service
2. Re-name "bedsev.dll" located under C:\Program Files\Symantec\Backup Exec\
3. Start the BE Remote Agent for Windows service
4. EV Indexes and Vault Stores should be available for selection nowLet me know how it works.