User is trying to delete mails from his Vault, using his Archiv Explorer.
Trying Outlook Client and OWA, same error:
"Bad reqeust"
Help is much appreciated
Best regards
Daniel
That error seems to be unrelated but it might actually be. Can you try the solution here?
Enterprise Vault Client add-in toolbar does not display when client logging level is set to error or informational.
What does a client trace show?
Client trace? Ah, found it. I'll run one.
The Log is huge, 1.34MB. What am I looking for?
You will want to look for an error message. Something like this TN:
Users cannot delete shortcuts and archived items: 400 Bad Request seen in Client Trace
Hi Tony,
thank's for the info. Unfortunately, there's no indication regarding bad request in the client trace log.
If I'm searching for "error", I receive this:
" IDispatch::GetIDsOfNames("MessageClass") failed, error 80020006"
Best regards
Daniel
That error seems to be unrelated but it might actually be. Can you try the solution here?
Enterprise Vault Client add-in toolbar does not display when client logging level is set to error or informational.
