Forum Discussion

rasobey's avatar
rasobey
Level 5
15 years ago

Cannot disable a mailbox for archiving despite seeing ID 2204

All,

I am trying to disable some mailboxes for archiving. I run through the wizard to do it, and at the end I see that disabling was successful. However, if I run the disable mailbox wizard a second time (30 seconds, 5 minutes later, it doesn't matter) I see that those mailboxes are still available to be disabled.

The event log ID 2204 is showing up ("Archiving has been disabled for mailbox <DN>") so something is working correctly.

Do I need to disable mailboxes for archiving /before/ removing them from the provisioning group target? I wouldn't have thought so, but I'll go away and check that. Seems like a bug to me if it's true..

Thanks

Richard
Enterprise Vault
Information Governance
  • Wayne_Humphrey's avatar
    Wayne_Humphrey
    15 years ago
    Hi Rasobey,

    :: Archiving State
    0 - Not Enabled
    1 - Enabled
    2 - Disabled
    3 - Re-Link
     
    :: Exchange State
    0 - Normal
    1 - Hidden
    2 - Deleted

    --wayne
  • PJuster's avatar
    PJuster
    Level 5
    15 years ago
    Hi,
    What version of EV are you using ? I've not heard of this before what happens if you close the VAC and reopen it ? it does sound like an displaying problem if the event log is to be believed.

    If you run the following query

    use enterprisevaultdirectory
    select mbxalias, mbxarchivingstate
    from exchangemailboxentry
    order by mbxarchivingstate

    a disabled account should have an mbxarchivingstate = 2
  • rasobey's avatar
    rasobey
    Level 5
    15 years ago
     I'm not sure how to zap something - I was watching during a remote session but I can't remember the procedure. The mailbox is disabled now anyway after I put the user back into the target for the provisioning group. No idea if that's what caused it to work though, more testing required!
  • rasobey's avatar
    rasobey
    Level 5
    15 years ago
     Thanks for that info Paul. I'm sure I closed the VAC and tried again. I certainly hit refresh a few times :) Anyway, the particular mailbox is now disabled after I put the user back in the provisioning group, but I don't know for sure if that fixed it. More testing is required!

    Edit: Oops: 8.0 SP2

    Edit 2:Ok, I've disabled my own mailbox for archiving having FIRST removed myself from the provisioning group and run the provisioning task. I have a 1 in the mbxarchivingstate column but the event log said my mailbox was disabled.

    What does 0 and 1 mean? I'll search anyway..
  • Wayne_Humphrey's avatar
    Wayne_Humphrey
    Level 6
    15 years ago
    Hi Rasobey,

    :: Archiving State
    0 - Not Enabled
    1 - Enabled
    2 - Disabled
    3 - Re-Link
     
    :: Exchange State
    0 - Normal
    1 - Hidden
    2 - Deleted

    --wayne