Forum Discussion

toddrichert's avatar
toddrichert
Level 2
15 years ago
Solved

Can't run 'operation reports' or 'run data analysis reports'

I got operations manager running but if i click either of these reports options I get

 

"Operations reports not configured."

 

Any ideas ?  What i'm looking for is the report that will show me the size of each archive.

 

Thank you in advance !

Enterprise Vault
Information Governance
  • JesusWept3's avatar
    JesusWept3
    15 years ago
    OK so to get the reports you will need Microsoft SQL Server Reporting Services installed *somewhere* (its called SSRS or MSRS depending on who you talk to) It's basically an install part of the SQL Binaries that can be installed independant of SQL Server itself, meaning you can either install it on the SQL Server or you could if you wanted install it on the Enterprise Vault servers. It's basically a web application that allows you to view and configure different reports, in this case we want the EV Reports. So the first thing is, find a machine out there that has SSRS installed, if you don't know of one, talk to your DBA's and request someone install it for you. After this you will need to run the Enterprise Vault setup.exe on that SSRS server, when you do that you will now have an option to install the SQL Report Services, if you don't see the option then it believes that SSRS isn't installed on this machine (there are log files/XML files in your temp directory which will show why it failed) Once installed, you then need to run the EV Reports deployment utility that can be found from the Start menu and then you will select the SQL Server where the EnterpriseVaultDirectory resides. After that it will then restart IIS a couple of times, so if this gets installed on to an established SQL Reporting server, it means that anyone who is trying to access their reports may be interrupted, but it shouldn't take more than two or three minutes at most. Once that is done, you should be then able to go to http://yourSRSServer/reports/ and see Enterprise Vault and then Operation Reports and Data Analysis reports Note that Data Analysis reports won't work unless you use File Server Archiving, have targets configured and have the FSA Reporting service enabled, running and having completed at least one scan. Some reports in the Operation Reports may not work if you do not have auditing enabled, so for instance the Items Accessed in the last 24 hours report has a dependency on auditing as otherwise that data is not recorded. And last but not least, if you have reporting on a 64-bit server, the Vault Usage Summary type reports will not work in a 64bit environment and you would have to use Usage.asp instead

3 Replies

  • JesusWept3's avatar
    JesusWept3
    Level 6
    15 years ago

    How are you trying to access the reports?

    Did the reports install succesfully on the SSRS servers?
    maybe try redeploying them, but you may want to get a dtrace of w3wp on the reports server itself

  • toddrichert's avatar
    toddrichert
    Level 2
    15 years ago

    How do I redeploy them ?  I'm in the EV Administrator console, on the site tab there are 2 options one is for Operations Reports, that is what I am clicking and getting Operations Reports not configured on.

     

  • JesusWept3's avatar
    JesusWept3
    Level 6
    15 years ago
    OK so to get the reports you will need Microsoft SQL Server Reporting Services installed *somewhere* (its called SSRS or MSRS depending on who you talk to) It's basically an install part of the SQL Binaries that can be installed independant of SQL Server itself, meaning you can either install it on the SQL Server or you could if you wanted install it on the Enterprise Vault servers. It's basically a web application that allows you to view and configure different reports, in this case we want the EV Reports. So the first thing is, find a machine out there that has SSRS installed, if you don't know of one, talk to your DBA's and request someone install it for you. After this you will need to run the Enterprise Vault setup.exe on that SSRS server, when you do that you will now have an option to install the SQL Report Services, if you don't see the option then it believes that SSRS isn't installed on this machine (there are log files/XML files in your temp directory which will show why it failed) Once installed, you then need to run the EV Reports deployment utility that can be found from the Start menu and then you will select the SQL Server where the EnterpriseVaultDirectory resides. After that it will then restart IIS a couple of times, so if this gets installed on to an established SQL Reporting server, it means that anyone who is trying to access their reports may be interrupted, but it shouldn't take more than two or three minutes at most. Once that is done, you should be then able to go to http://yourSRSServer/reports/ and see Enterprise Vault and then Operation Reports and Data Analysis reports Note that Data Analysis reports won't work unless you use File Server Archiving, have targets configured and have the FSA Reporting service enabled, running and having completed at least one scan. Some reports in the Operation Reports may not work if you do not have auditing enabled, so for instance the Items Accessed in the last 24 hours report has a dependency on auditing as otherwise that data is not recorded. And last but not least, if you have reporting on a 64-bit server, the Vault Usage Summary type reports will not work in a 64bit environment and you would have to use Usage.asp instead