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BruGuy
Level 6
16 years ago
Solved

Can't search for terms like "123-456" in message body?


Hello,

We have many archived messages with terms like "123-456" (without quotes)  in the message body.

What is the correct format to search for this literal term using the Advanced or Browser search please? I know that -456 can mean "exclude 456" from the results, but that's not what we want.

FYI if we search for "123-456" or 123"-"456 in the subject line, it finds messages with "123-456" in the subject line. However, the same format doesn't work for when that value is in the message body.

Thanks,

- Alan.


  • What version of EV?  If you search for a word in the content does that work?

    It sorta sounds as if Indexing was set to brief for those items if you can not search for a word either. 

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