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Danish_A's avatar
Danish_A
Level 4
11 years ago
Solved

Changing domain account for archived enabled mailboxes.

Dear,

 

We have users enabled for archiving on EV 10.0.4, we have to changes users domain account and re-associate the mailbox to the new account.

How about EV, do we need to make any changes so that archiving for the users are not affected after changing  their domain account.

 

Regards,

  • You should disable the users you are going to change, make the change, and then re-enable the user and choose the existing archive.

    If the enable errors out you might have to remove the entry for the old account from the ExchangeMailboxEntry table in the EnterpriseVaultDirectory database.  

  • Dear Rahul,

     

    We are not moving users across the the forest.

    We have changing only few users domain account within same doamin .

    Regards,

  • refer http://www.symantec.com/business/support/index?page=content&id=TECH57014

    Edit 

    http://www.symantec.com/business/support/index?page=content&id=TECH65019

  • You should disable the users you are going to change, make the change, and then re-enable the user and choose the existing archive.

    If the enable errors out you might have to remove the entry for the old account from the ExchangeMailboxEntry table in the EnterpriseVaultDirectory database.