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EVSpinner's avatar
EVSpinner
Level 5
11 years ago

Clarify compatibility guide conclusion - OSX, EV client and Outlook combo

I'm trying to answer a question using the compatibility guide and I think I've got the answer but was wondering if anyone could review the following in relation to OSx

 

If I have OSx 10.10, there is no EV10 client available to install 

I could however install an EV11 client instead, as long as the client was 11.0.1?

 

EV10 clients are available for Mac OSx 10.5 - 10.9 with caveats

 

Can I also clarify that there is no such thing as Outlook 2010 for Mac? The Windows Outlook 2010 Mac equivilant is actually Outlook 2011 for Mac

Therefore I can install the following combination - EV client 11.0.1 on OSx 10.10.4 and use Outlook 2011 for Mac 

 

Many thanks

 

osx guide.JPG

 

Enterprise Vault
Information Governance
Mac OSX

7 Replies

  • WiTSend's avatar
    WiTSend
    Level 6
    11 years ago

    Based on my experience with hundreds of Mac users, upgrade to EV11 and use the IMAP feature, especially for Macs!  The EV-IMAP has been a reputation saver for us with our Mac users.  It works, it's easy to configure on the client and they all love it.

  • EVSpinner's avatar
    EVSpinner
    Level 5
    11 years ago

    I would love to WiTSend, but not gonna happen unless wallets loosen first ;-) Is the above workable in the short term?

  • WiTSend's avatar
    WiTSend
    Level 6
    11 years ago

    I'd have to test to verify.  Once I deployed EV-IMAP I quit looking at the clients since they never worked very good anyway.  Most of my Mac users used OWA or EV Search rather than battle a crippled add-in.

  • EVSpinner's avatar
    EVSpinner
    Level 5
    11 years ago

    Ah, in that case, I might log a quick Symantec case to be sure. Thanks for the input though. I'll post back with results

  • AndrewB's avatar
    AndrewB
    Moderator
    11 years ago

    what version are you on? upgrades are free as long as your company maintains their support contract.